Refund and Cancellation Policy
Please cancel or reschedule at least 24 hours before your session. If you need to change a session within 24 hours, please call the practice to discuss.
Requesting a change
Call or WhatsApp the practice with your appointment date and time if you need to cancel or reschedule.
Payment and refund enquiries
Contact the practice about a payment or refund request. Share the appointment date and payment reference; do not share OTPs, PINs or banking passwords. Discuss the applicable refund arrangements before paying.